IMPORTANT INFORMATION

 

TICKETS AND BOX OFFICE

Tickets are sold through our ticket agent, Polka Theatre.
As well as buying tickets through our website there is a telephone booking line also open Mon-Fri (10am-5pm) tel: 020 8543 4888.
In the event of your query not being answered please email: boxoffice@wimbledonbookfest.org

Printed programmes are available to collect from Wimbledon Library, Wimbledon Waterstones, Wimbledon Books.

A festival box office is on the festival site from Friday (Mon-Fri from 5pm, Weekends from 10am).

 

FREQUENTLY ASKED QUESTIONS

 

TICKETS AND BOX OFFICE

Q. Do I need a ticket for my child?

A. For children's events, everyone 12 months or older must have a paid ticket. Children under 12 must be accompanied.
Not all events are suitable for young children and babies, and they will not be able to attend general performances. Our Get Into BookFest programme allows children aged 12 -19 to obtain tickets for a reduced rate of £7.50 on many events.

Q. The event I want to attend is sold out, can I go on the waiting list?

A. We don't offer a waiting list service but occassionally there are returns onsite during the Festival.

Q. I can no longer attend an event, can I get a refund?

A. Unfortunately we cannot offer refunds or exchanges, however, if an event sells out, we will do our best to resell your ticket and provide you with a refund. Please contact our ticket agent, Polka Theatre on 020 8543 4888 (Mon -Fri, 10am-5pm).

Q. My tickets haven’t arrived, how can I get replacements?

A. Tickets are posted for purchases made up to one week before the event commences. The box office on site at Festival have a full list of tickets sold and will do their best to help you. Please arrive in good time before your event as the box office can get very busy.

Q. I have lost my tickets, how can I get replacements?

A. Unfortunately we can't offer duplicate tickets as seating is unallocated in our venues. Our on-site box office team will do their best to help you as they have records of all purchases. Please bring your email ticket receipt with you. It will have been sent from our ticket agent Polka Theatre.

All further queries regarding tickets and spcial requirements should be directed to our ticket agent, Polka Theatre: boxoffice@wimbledonbookfest.org or call them on 020 8543 4888 (Mon -Fri, 10am-5pm).

 

ABOUT THE FESTIVAL

Q. Who runs Wimbledon BookFest?

It is run by the charity Wimbledon Arts who are committed to promoting arts and culture in the area. We have small paid team at the core and a huge amount of volunteers. It was set up in 2007 by Tony Kane and Fiona Razvi and is supported by community partners including schools, libraries, businesses and the voluntary sector. We aim to cover our costs and any surplus that may be generated is put into our education projects. We currently work with over 70 local schools and over 5,000 young people take part every year.

Q. How are events programmed?

A. Our programming team work with publishers to put a broad and diverse range of events together. The festival is broad in scope and general in nature We hold events in the fields of fiction, poetry, politics, history, current affairs, children's, general interest, sport, music and film. Wimbledon BookFest is a curated festival and unfortunately we do not have scope to programme events around unsolicited self-published work. Publishers and agents are asked to email our team from January 2019 for next year's Festival.

Q. What happens at an event?

A. Our events vary greatly, but our author events, unless otherwise stated, last for an hour. The author will give a talk, or be interviewed by an experienced interviewer or journalist. Seating is unallocated and doors generally open 15-20 minutes in advance of the start time (This depends on the previous event's finish time).

Q. How can I get involved?

A. BookFest relies heavily on volunteers throughout the festival. Our stewards are an integral part of the team, and if you want to join us, email If you are a writer or work in the arts and have other expert experience you'd like to input do please email us volunteers@wimbledonbookfest.org We depend on the support of the community and our judges on or writing competititions etc all give their time to the festival.

Q. I am a teacher, how can I get my school involved?

A. We have a wide variety of initiative for schools and young people from author events to film making programmes. Authors who have done school events for at BookFest include Carol Ann Duffy, Michelle Paver, Benjamin Zephaniah, David Baddiel, George the Poet, Akala & the Hip Hop Shakespeare Company, Andrew Motion and Caroline Lawrence. To find out more about our education programme book, email: education@wimbledonbookfest.org

AT THE FESTIVAL

Q. Can I buy books for the authors visiting?

A. Books will be on sale in our onsite through our Festival Bookshop run by Waterstones.

Q. Is it just books?

A. Although we are primarily a book festival, we have lots of other events to go alongside our fantastic authors, including films, music, comedy and sports related events.

Q. Can I take pictures at an event?

A. We love social media at BookFest, and we encourage you to get on Twitter, Facebook or Instagram and let us know what you're up to using the hashtag #Wimbookfest2018. However, taking photos during the event itself can be distracting for the author or panel. Most authors will gladly have their photo taken with you at the signings after the event.

Q. Will there be wheelchair access at the site?

A. All the event locations are wheelchair accessible. We advise you to get in contact with boxoffice@wimbledonbookfest.org prior to attending so we can put any special arrangements in place.

Q . Are any of the events unsuitable for children?

A. We have a set calendar for children's events. We actively encourage teenagers and young people to attend the adult events, and we offer a 'Get Into BookFest' rate for Under-19s. There are however, a few events that have content of an adult nature eg comedy night and are advised for over 16s only. See our events pages or programme for more details.

Q. Will there be food and drink?

A. There will be a bar on the festival site to provide refreshments and Wimbledon Brewery will be providing draft beer at selected event.
There are an array of pubs, cafes and restaurants in Wimbledon Village and Town Centre.

Q. Will there be toilets onsite?

A. Yes, we will have toilets onsite, located very near to both the Baillie Gifford Big Tent and the William Morris Tent.

 

SECURITY


We take our audience’s safety seriously. We ask and advise you not to bring any large or unnecessary bags and security spot checks may be in operation.

 

If there is no answer to your query above, email info@wimbledonbookfest.org